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— For the restaurant marketer, CFO, or owner

What should a restaurant compare before deciding whether DoorDash ads or promotions worked?

How to audit DoorDash marketing spend

Promotions and marketingField guide 21 of 52

DoorDash reporting can include marketing fees, restaurant-funded customer discounts, platform-funded discounts, third-party contributions, and credits. Reconcile those components first. Then compare the campaign period with a reasonable baseline using the same stores, hours, menu availability, and eligible-sales definition.

Sales lift is not profit. Estimate incremental contribution only after subtracting marketplace fees, restaurant-funded incentives, food and packaging cost, and any incremental labor. If the baseline is weak or the campaign overlaps another change, label the ROI directional instead of precise.

— What working formula does this answer use?

Estimated campaign contribution = incremental eligible sales − incremental marketplace cost − restaurant-funded incentives − incremental food, packaging, and labor

— Field checks

  1. 01Reconcile every campaign charge and credit.
  2. 02Choose a comparable baseline period.
  3. 03Separate sales lift from estimated contribution.

— Evidence to keep

  • Campaign dates and stores
  • Marketing charges, discounts, and credits
  • Comparable sales and cost inputs
Run it on one redacted statementUse redacted data. A missing-evidence result is a valid result.

Sources checked August 21, 2026. Independent operational guidance—not marketplace-endorsed legal, tax, or accounting advice. Read the evidence and corrections standard.