NNever 86'd for operatorsMarketplace audit · operator question
Myke
Victor
Kristin
Rik

Built and reviewed by restaurant operators, field storytellers, product people, and hospitality technologists—not a black box.

— Payout does not match what you expected

Bridge the statement before you blame the deposit.

A payout mismatch can come from timing, bundled settlements, reserves, prior-period adjustments, missing rows, or a real unexplained difference. First reproduce the statement math. Then match the payout reference and bank deposit for the same settlement period.

Calculate from my numbers →

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See the cost before you send a file.

Enter the numbers already on your statement. We separate the deductions, calculate an effective marketplace cost, and bridge sales to expected payout.

What this result meansIt is a calculation from the numbers you enter—not a verified audit, contract finding, or bank reconciliation. A rate claim needs the governing agreement and fee base. A cash claim needs the matching deposit evidence.

Use positive dollar amounts

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— Run these checks

  1. 1Use one finalized statement or payout period.
  2. 2Keep sales, every deduction, credits, and payout separate.
  3. 3Match the payout reference and settlement dates before comparing the bank deposit.

— Evidence that moves the answer forward

  • ✓Finalized statement or payout detail
  • ✓Payout ID and covered dates
  • ✓Matching deposit evidence if testing cash received

Never send portal credentials. Before sharing files, redact guest names, addresses, phones, emails, bank/account/routing numbers, card data, tax IDs, credentials, and unrelated identifiers. Keep the financial rows, dates, store, payout, order, and adjustment references needed to reproduce the math.

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