— Ten ways we find your leak

We read your numbers. We name the leak.

Each check watches a part of your business — sales, labor, voids, delivery fees, tips, catering, how shifts are going — and tells you the one thing to fix. By store. By name. In plain English.

— 01 · Voids

Void Hunter

For the COO · Owner

One name above the peer band.

— What it catches

  • •Voids vs each store's own peer median (not industry benchmark)
  • •Per-store + per-name void rate, flagged if > 1.5× peer median
  • •Annualized excess-vs-peer dollar amount
  • •Pattern detection — not verdict

— Data it needs

Employee performance CSV (Toast / Square / Clover / PDQ) with Location, Employee, Net Sales, Void Amount columns. Or a live POS connection.

— What you'll see

KPI strip · per-store table sorted by void rate · top-15 names sorted by void $.

— 02 · 7 signals

Leak Detector

For the COO · CFO · Owner

Seven theft signals, ticket-level.

— What it catches

  • •Void after payment — paid then voided. The classic skim.
  • •Cash-only voiders — ≥80% voids on cash tender, ≥5 voids total
  • •Comp abuse — above peer band or > 10% of own revenue comped
  • •Promo stacking — two or more discounts on a single ticket
  • •Discount after close — discount applied after ticket closed
  • •Day-of-week patterns — ≥40% of voids cluster on one weekday
  • •Micro-comp pattern — 10+ comps averaging under $5 each ("no charge add bacon")

— Data it needs

Ticket-level CSV (Toast Sales Detail / Square Transactions / Clover Reports) with Location, Employee, Ticket Total, Tender, Void/Comp/Discount columns. Optional Closed-At timestamp enables the day-of-week pattern detector.

— What you'll see

Seven color-coded signal cards · top-20 employee table sorted by composite risk score (red ≥ 50, orange ≥ 20).

— 03 · Delivery

3P Fee Finder

For the CFO · CEO

Statement cost, payout math, and the next evidence needed.

— What it catches

  • •Eligible sales and every disclosed restaurant-borne deduction
  • •Commission separated from restaurant-funded ads and promotions
  • •Expected payout compared with the marketplace-reported payout
  • •Explicit missing-evidence list before any contract or bank claim

— Data it needs

One finalized redacted marketplace statement. Optional contract or rate card, payout record, POS/accounting export, and bank deposit close additional tests.

— What you'll see

Source-stamped statement receipt: observed cost by category · expected payout · unexplained variance · missing evidence · up to three next actions.

— 04 · Labor

Labor Leak

For the COO · Manager

OT drift before payroll closes.

— What it catches

  • •Overtime drift per employee · ranked by minutes
  • •Ghost shifts · clocked ≥ 60 min with zero sales attached
  • •Early clock-ins · >5 min before scheduled start
  • •Late clock-outs · >15 min after scheduled end
  • •OT $ estimate · per-shift wage × 1.5, summed network-wide
  • •Schedule-vs-actual gap concentration by name

— Data it needs

Timesheet CSV with Location, Employee, Scheduled Start, Scheduled End, Clock In, Clock Out timestamps. Optional Net Sales (for ghost-shift detection), Wage Rate (for accurate $ drift; defaults to $15/hr).

— What you'll see

KPI strip · per-employee table sorted by OT minutes · ghost-shift list with start times · total drift $ at OT rate.

— 05 · Tips

Tip Variance

For the CFO · Manager · Crew

Service slipping shows up here first.

— What it catches

  • •Per-name tip rate (tips / net sales) computed week-over-week
  • •Flag every server with WoW delta < −2pp on >$50 in tips
  • •Network WoW total delta · spot fleet-wide service drops
  • •Auto-buckets daily exports into ISO weeks

— Data it needs

Tip summary CSV with Location, Employee, Week-or-Date, Net Sales, Net Tips columns. Toast Payouts / Square Team tips / Lightspeed Shifts all work.

— What you'll see

Network WoW % · per-employee table sorted by most-negative delta · prev-rate vs curr-rate vs delta (pp) vs prev-$ vs curr-$.

— 06 · Catering

Catering Leak

For the Chef · CFO · Owner

Where the order ran but the receipt didn't.

— What it catches

  • •Total reconciliation gap (invoice − POS) per store
  • •Unmatched orders · invoice > 0 with no POS match
  • •Flagged orders · gap > $50 AND > 10% of invoice
  • •Customer concentration · who owns the biggest piece of the leak
  • •Network gap ratio · gap / total catering invoice

— Data it needs

Catering CSV with Location, Customer, Invoice Amount, POS Amount columns. Optional Order ID + Event Date for the unmatched / flagged order list.

— What you'll see

KPI strip · per-store table sorted by total gap · unmatched orders list · flagged orders list · top customer concentration.

— 07 · 3P Rates

Rate Card Audit

For the CFO · CEO

Contract rule versus statement charge, with both sources attached.

— What it catches

  • •Signed or current rate rule tied to the correct store and period
  • •Eligible-sales base used by the statement calculation
  • •Observed charge compared with a reproducible expected charge
  • •Unresolved status when the contract, fee base, or statement detail is missing

— Data it needs

The governing contract or current rate card plus a finalized marketplace statement for the same store and period.

— What you'll see

Expected rule · observed calculation · reproducible difference · evidence status · next record or action.

— 08 · BCS

Beverage Cost Score

For the Owner · Chef · Bar Manager

Pours vs inventory. One score 0-100.

— What it catches

  • •Per-store BCS 0-100 with severity coloring
  • •Per-category shrink · liquor · beer · wine · NA
  • •Revenue lost (shrink units × unit price)
  • •Network rollup score · sanity check across the fleet
  • •The free outreach hook · one CSV → one page handed back

— Data it needs

Beverage CSV with Location, Category, Consumed (inventory delta), Poured (from POS). Optional Unit Price for revenue-lost calculation.

— What you'll see

KPI strip · per-store table with BCS score · per-category breakdown with shrink units + %.

— 09 · Drift

Vendor Drift Detector

For the Chef · CFO · Owner

Silent price creep, caught.

— What it catches

  • •Per-SKU price drift % vs prior period
  • •Flag every SKU with > 5% upward drift
  • •Per-vendor rollup · who is creeping the most
  • •Auto-buckets daily / weekly exports into months
  • •Dollar amount of network-wide upward drift

— Data it needs

Vendor invoice CSV with Vendor, SKU, Period (or Invoice Date), and Unit Price. Optional Category for category-level rollups.

— What you'll see

Per-SKU table sorted by drift % · vendor rollup · total upward drift $.

— 10 · Shift

Shift Pulse

For the Manager · Crew

Tonight's shift in one screen.

— What it catches

  • •Covers vs forecast, live during service
  • •Station median, set as the floor
  • •Tonight's goal — the one number that matters
  • •Streak count — zero-comp shifts, voids under the line

— Data it needs

POS live feed + forecast input (or last 8-week average).

— What you'll see

Single-screen crew view · pacing meter · the goal · the streak.

— The rule behind every number

Every number, labeled.

— Verified

We can pull this straight from the source and stand behind it to the penny.

— Estimated

Our best math from a benchmark or assumption — and we name that assumption right next to the number.

— Unverified

Not connected to a source yet, so the number is just an example — for your eyes only.

Every number is labeled Verified, Estimated, or Missing. If we cannot re-pull it, we do not publish it as a result. Read the rule.

— Try one. Right now.

60 minutes. Your real numbers.

Try the sample first. No card. No POS connection is required. Bring papers you already have when you want the seat.